Phillips 66 tapped ST&P to be paymaster for their Phillips 66 MVP Rewards program. Prior to engaging ST&P, they managed the program internally and paid out rewards via checks on a semi-annual basis. The benefits of utilizing an agency that knows the ins and outs of these programs was quickly realized, in that it not only freed up their own employees to do other things, it also improved program satisfaction with increased response time to those earning the rewards.
To be successful, ST&P replaced the paper checks with a reloadable VISA card, handled all the tax responsibilities, increased the payout frequency from semi annually to monthly, and kept salespeople informed every step of the way.
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